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Can not login

Sushilo
Great Neighbour / Super Voisin

Hi 

when I login and input the verification code, It sends me to a page to resume the activation. My phone has been active for 3 months already. When I click on resume, it send a message that there is smth wrong. I do not have any other options. 

Also, got a text message that my account has been placed on hold due to unresolved payment issue. 

2 REPLIES 2

hTideGnow
Mayor / Maire

HI @Sushilo 

look like the system is not able to find your My Account from your email login.  Support agent can sort it out.  Please message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@Sushilo  

send  direct  private message to support .

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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