08-04-2016 03:07 PM - edited 01-04-2022 02:56 PM
After successfully porting in another number to PM, I notice I can not log in my account from PM website anymore.
It shows the following error when I try to log in:
Oh no!
It looks like something went wrong, but don’t panic.
Log out and then log back in again to continue. Or return to the Login Page.
I can't really log out to log back in again because I was never able to log in. I tried other browsers and even on the phone. It is frustrating because I can not see my usage in my account as there is no app. Where can I get help on this?
08-04-2016 04:05 PM
Aww stop it! You're making me blush 🙂 @rodjames
08-04-2016 04:04 PM
@Mary_M will help you out! She's awesome 🙂 🙂
08-04-2016 03:55 PM
Hey @sf1
If you're still unable to log in within the next hour, please let me know and I'll look into it.
Thank you,
Mary
08-04-2016 03:34 PM
ok thanks a lot,
hopefully it will be back online soon.
08-04-2016 03:20 PM
08-04-2016 03:16 PM - edited 08-04-2016 03:17 PM
Thanks,
I am new to PM and I didn't know it is normal for the self serve to be not working.
Is there any other way I can check my data usage?
08-04-2016 03:10 PM
I think that Public Mobile is having a few issues and they are trying to fix them. I am also seeing error messages in my self-serve...