10-29-2019 03:29 PM - edited 01-05-2022 09:35 AM
10-29-2019 04:56 PM
Thanks @NicoleStates and @Luddite , now people can search for this and find this solution. Should help others get this info quicker in the future.
10-29-2019 04:12 PM - last edited on 10-29-2019 04:14 PM by Luddite
Just to update this for future observers. I submitted a ticket and asked a moderator, and the answer is NO. It CAN be used as a one time top up, but not to register for Auto-pay.
[Marked as Solution ........ Luddite]
10-29-2019 03:53 PM
@NicoleStates , there are several other threads related to Virtual Visa cards on this forum and none of them list solutions.
These are the instructions commonly given for all credit cards:
Your address must match the billing address of the credit card exactly. Don't use the apt# field. Use a 6 character postal code (X1X1X1), no space. Don't use special characters like # or &.
I think it would be best to follow @geopublic 's advice and contact @CS_Agent . It would be nice if you posted the result of your enquiry so that others may find the solution here in the future.
10-29-2019 03:43 PM
@NicoleStates It should work. Just try it by accessing your selfserve and try adding it the worse thing that happens is it doesn't work. Another option is to submit a ticket to PM and ask them.
To submit a ticket to Public Mobile do the following: