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Can Not Send Picture Messages

CJ01
Good Citizen / Bon Citoyen

I've been unable to send picture messages since I switched to Public Mobile nearly a year ago. My plan has data allocated and my phone has data enabled. I also believe I have the correct APN settings set.

 

The weird thing is, everything else works, text, mobile browsing, I can even receive picture messages, I just can't send them for some reason.

 

Any help would be appreciated.

31 REPLIES 31

BearFBI
Deputy Mayor / Adjoint au Maire

@CJ01 Is it your phone? Can you try putting your SIM into another phone and try to send the message. Also I would double check the APN settings. That seems very odd that you can receive them. Whats the exact message you get when sending pictures.

 

Refer to this article for APN settings

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartp...

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