Can I still receive calls after my $10 credit expires within 30 days?

[dreamboats198]

I signed up for the $10 for 30 days- 50 minutes. Will I be still able to receive incoming calls if my 50 minutes gets exhausted in that month? 

[srlawren]

@dreamboats198 have a look at your transaction history in your self-serve account.  What are your credits listed as in the Transaction Type category column?  For more info on understanding traction history, please see here: https://productioncommunity.publicmobile.ca/t5/Announcements/Public-Mobile-Website-Changes/m-p/18323...

EDIT: if you're not sure still, please take a screen shot of your transaction history, and hide/obscure/crop out any personal info like account number and phone number, and then post it here and we can try to help.  🙂

[Carld123]

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@dreamboats198 wrote:

I got some credits to my account and wanted to know how it came up..not complaining but just need to know what I did to earn that so that I can do more of it. Who would be the best person to ask an account specific question?

@dreamboats198

What did you recieve?..community rewards? 

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[dreamboats198]

I got some credits to my account and wanted to know how it came up..not complaining but just need to know what I did to earn that so that I can do more of it. Who would be the best person to ask an account specific question?

[srlawren]

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@dreamboats198 wrote:

how do i reach out to a mod?

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@dreamboats198 are you asking because you want to ask about an early renewal?  FYI, if you're just out of minutes, it's probably a lot cheaper to just puchase the $8 200 min "long distance mins" add-on, rather than spending $10 to renew your 50 mins you get 200 mins for $8 and they remain on your account until completely utilized.  However, if you're also/only out of texts, your only option sadly is early renewal, since there is no equivalent add-on for texting. If you're finding you need to do this often, you might want to step up to a plan with unmetered texting as it could actually be more economical in the long run.

[popping]

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@dreamboats198 wrote:

how do i reach out to a mod?

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Send a private message to moderator using the following link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[dreamboats198]

how do i reach out to a mod?

[wetcoaster · Accepted solution]

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@dreamboats198 wrote:

I signed up for the $10 for 30 days- 50 minutes. Will I be still able to receive incoming calls if my 50 minutes gets exhausted in that month? 

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Incoming calls count towards your 50minutes and if you run out of minutes you can't receive calls. Add one of the long distance minute add-ons if you want to continue using your call feature until renewal.

The 200minutes (to Canada and US) are $8 or $0.04/minute, the 400minutes (to Canada, US and 18 other selected countries) are $15 or $0.0375. They will only be used if you run out of your plan minutes and don't expire until used up.

There is no text add-on.

[Anonymous]

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@dreamboats198 wrote:

I signed up for the $10 for 30 days- 50 minutes. Will I be still able to receive incoming calls if my 50 minutes gets exhausted in that month? 

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No.

Buy an add-on or change plans or ask mods to early-renew your plan.