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Can I know my account number.thank you

Wang82398
Great Neighbour / Super Voisin
 
3 REPLIES 3

Anonymous
Not applicable

Finding Your Account Number

To find your Public Mobile account number:

  1. Sign in to Self-Serve account
  2. From here, your 14-digit account number can be found in the top right corner.

If you don’t have access to your Self-Serve account, please click here to start a conversation with our virtual assistant SIMon to submit a ticket to our Moderator Team.

softech
Oracle
Oracle

@Wang82398   Yes, logon to your My Account and your account number is there...

 

softech_0-1622687600238.png

 

or if you have got the activation email from before, it is there as well.

Dunkman
Oracle
Oracle

 

@Wang82398 

Do you have access to your self service account?  If you do, then the account number is in the right upper corner of overview page.  If you do not have access, you can reset your password to access the account.  

 

Another possiblity is that Public mobile will usually sent you a welcome email when you first activated your SIM card.  The account number is in the address To: section of the email.  Usually starts with 10000.....

 

 

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