09-30-2019 09:47 PM - edited 01-05-2022 09:22 AM
I have been a member for about a year or so, but first technical issue now
I have been having issues of late (2mths) with dropped calls. I get about 2-3mins into a call and the call drops out where the other person can't hear me anymore nor can I hear them. This has been happing every phone call I have been having. Can someone please help to solve this issue. It will happen multiple times in a regular phone call.
-I have reset the phone
-tried sim in husbands phone of same make and year and it still happens
Thanks
Solved! Go to Solution.
09-30-2019 10:49 PM
Thanks, I have submitted a ticket.
09-30-2019 09:52 PM
@greyamy wrote:I have been a member for about a year or so, but first technical issue now
I have been having issues of late (2mths) with dropped calls. I get about 2-3mins into a call and the call drops out where the other person can't hear me anymore nor can I hear them. This has been happing every phone call I have been having. Can someone please help to solve this issue. It will happen multiple times in a regular phone call.
-I have reset the phone
-tried sim in husbands phone of same make and year and it still happens
Thanks
You'll probably need the moderators help for this. Submit a ticket via SIMon here: https://publicmobile.ca.ada.support/chat/
Hearing back could take anywhere from 2-48 hours.