Calls being dropped

[Mach6]

I make a phone call and after about 2 minutes I hear 3 beeps..30 seconds later my phone drops the call..any suggestions

[cigarsmoker]

thanks lieux,happy holidays.

[Lieux]

@Mach6  It seems to have a problem with the last update…reach the support to let them know https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 perhaps it would take time for having an answer. 

[Lieux]

@cigarsmoker  Are you the only one with this problem in your area? You can try the 3G setting in your phone to verify if it’s changing something. You can also verify on this map where the antenna are around you. https://www.ertyu.org/steven_nikkel/cancellsites.html?lat=45.539541&lng=-73.756027&zoom=10&type=Road...

[cigarsmoker]

just happend this morning restarted phone still the same been with public mobile for years,spoke last night for coule of hours no probs.have same sim card for years also.

[Sansan]

Is this always? Did you just switch over carriers? It could be your location. Try powering the phone off for a few minutes. 

[Lieux]

@Mach6  Try your Sim in another phone to verify if it’s a problem with your phone or your Sim.