03-04-2024 05:19 PM
Calls drop after 15min of talk no matter who the person I am talking to is. I was suggested to request a new sim from the company. I have not changed my sim for about a decade
How to resolve?
03-04-2024 05:25 PM
can you try the sim in a different cellphone to see if the phone is the culprit or the sim.
03-04-2024 05:24 PM
@tdpdhh Not the best solution but try your phone set to 3G and see if that helps with voice . Be best if you know if your phone /account has voLTE and it should improve things . But I have voLTE and deal with many dropped callls too . I just live with it because of the low cost plans
03-04-2024 05:24 PM - edited 03-04-2024 05:25 PM
Is this new? Does it happen wherever location you are at? That should have nothing to do with the Sim card. I also have one for about 6 years. You can always purchase new ones if you want. It is $10.
Do you have another phone you can put your sim card into and talk for 15+ to see if issue still persists?