Call History from a year ago

[Hillary3]

Hi,

How can I access my call history/logs from august 2022, a year ago? I need to find a phone number.

Thanks,

Hillary

[BKNS27]

@jill_c 

PM changed it to a maximum of 90 days recently.

[jill_c]

My account will only allow me to go back 90 days!

[BKNS27]

@Hillary3 

Unfortunately, PM will only save information for 12 months so anything up to the end of July.

Same as billing when you login to your account. You can only view and printout 3, 6, 9, and 12 months.

[Handy1]

@Hillary3  You need to submit ticket with support and ask 

private message   To CS_Agents click          

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437