Call Forward Won't Deactivate

[DY604]

I'm also having issues with disabling call forwarding. I tried #21# or ##21# or ##004# . I have turned off and on the iphone. 

[PM-Ang]

How do I find the voice and data screen on i-phone 14 pro?

[DY604]

OK, I figured out how to do it! On iPhone. First, you have to switch your cellular to 3G. After that, you can change the call forwarding on and off like you want. 

 

[softech]

@DY604 

What phone do you have?

Check your dialer settings menu and see if there is a Call Forwarding menu, try using that to disable it

Some dialer settings menu (like OneUI 9) no longer offers that, or if that setting change does not help, ask PM Customer Support to assist further. Please open ticket using Public Mobile Expert Messaging using your Community/EverSafe account.  Select Start a Chat to begin:
          https://expert-messaging.publicmobile.ca/guest/pre-chat
**You'll get email/SMS alert when agent replies. or monitor here: https://expert-messaging.publicmobile.ca/message-centre

[DY604]

i got the same error message