Call Failed

[Kacey913]

Hello , I tried dialing out and it’s telling called failed I believe my phone has been blacklisted on your network please can you assist 

[Kacey913]

I have checked with the link that you se

[Kacey913]

I have been with public since they first came out , I’m on the 25 dollar plan 

[Yummy]

Phone is either blacklisted or not. It has noting to do with mobile service provider.

Check it here:

https://www.devicecheck.ca/check-status-device-canada/

[HALIMACS]

@Kacey913 

Have you utilized this service to determine whether it is, indeed, blacklisted?

https://www.devicecheck.ca/check-status-device-canada/

If a device is blacklisted, you're only recourse is to deal with the company that added it to the blacklist, unless you bought it from a reputable source who's willing to exchange it for a different device.

[Outdoorsman]

@Kacey913 hi does anything work? texting? what plan are you on? more info required 

[Quigley]

@Kacey913   If you're on the $15 plan, maybe your out of minutes. Login to your account and check.