11-19-2022 10:14 AM
Hello , I tried dialing out and it’s telling called failed I believe my phone has been blacklisted on your network please can you assist
11-19-2022 03:55 PM
I have checked with the link that you se
11-19-2022 03:51 PM
I have been with public since they first came out , I’m on the 25 dollar plan
11-19-2022 10:54 AM
Phone is either blacklisted or not. It has noting to do with mobile service provider.
Check it here:
https://www.devicecheck.ca/check-status-device-canada/
11-19-2022 10:21 AM - edited 11-19-2022 10:23 AM
Have you utilized this service to determine whether it is, indeed, blacklisted?
https://www.devicecheck.ca/check-status-device-canada/
If a device is blacklisted, you're only recourse is to deal with the company that added it to the blacklist, unless you bought it from a reputable source who's willing to exchange it for a different device.
11-19-2022 10:19 AM
@Kacey913 hi does anything work? texting? what plan are you on? more info required
11-19-2022 10:16 AM
@Kacey913 If you're on the $15 plan, maybe your out of minutes. Login to your account and check.