Cahnge my subcription to $21.00 / MONTH 4G speed
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05-27-2024 04:35 PM
Hi,
Would you favour me to change my subscription to $21.00 / MONTH 4G speed, even though I am not a new subscriber, but as an very old customer, as an exception. Please let me know
Bes
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05-27-2024 04:55 PM
good luck
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05-27-2024 04:50 PM
@Sharmin_Aktar If you don't get it is the $19 for 1GB at 4G speed of any interest? It will show in your account as an option to change to for existing customers but is not advertised.
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05-27-2024 04:40 PM
@Sharmin_Aktar wrote:Hi,
Would you favour me to change my subscription to $21.00 / MONTH 4G speed, even though I am not a new subscriber, but as an very old customer, as an exception. Please let me know
Bes
If you ask for it and they give it to you...let us all know. They'll be a rush of existing customers wanting that "exception" too.
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05-27-2024 04:38 PM
we are just customers like you and we cannot help 😞
I think some people are getting different offers from PM via text , you can try to ask support agent and see if they can help, but lately, most tried but PM declined
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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05-27-2024 04:37 PM
@Sharmin_Aktar good luck with that request. They have been turning customers down. But you have to use the chatbot to create a ticket , not here in the Community.
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