05-26-2023 07:24 AM
Hello,I just joined 2 months ago. And I'm being given a hard time as the information is not lining up to what I was told by a PM customer. First that any unused data rolls over. Second that there is a 25.00 plan for 1G of data and unlimited long distance talk and text Canada. This was just given to a friend 2 days ago. So why was it not an option for me 2 months ago. The idea is to not pay for more than I need or use. And if I don't use it, it rolls over. So where is the disconnect in the information? Do I need a referral code,? My friend selected the 25.00 plan before receiving a referral code!? If this is available I want my rate plan changed please. It's hard going with the new app, we cannot contact anyone or create a ticket number. I would really appreciate an explanation and a potential fix please. Will you still accept a referral code, from a friend who told me about PM? Thank you have a fantastic day.
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05-26-2023 09:02 AM
@Kristowhy Yes it does allow unlimited calling and texting across Canada , I took long distance as meaning for the US and abroad else where that you need long distance add on for
05-26-2023 09:01 AM
@Handy1 wrote:@TeaGuide22 The $25 plan is still there it comes with 1 GB of data unlimited text and talk but not long distance
Canada-wide minutes means long distance within Canada which is what the OP said.
05-26-2023 07:28 AM - edited 05-26-2023 07:29 AM
@TeaGuide22 The $25 plan is still there it comes with 1 GB of data unlimited text and talk but not long distance
adding that the data does not roll over the person you were taking to was mistaken