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@CS_Agent

Vamonos
Great Neighbour / Super Voisin

Hi. I had a problem with my subscription payment, the transfer went through but I don't have an active subscription. Please help. 

2 REPLIES 2

Vamonos
Great Neighbour / Super Voisin

I activated the new account via the app, but my account is on hold even though I have already paid for the first month's subscription and the SIM card while ordering.

softech
Oracle
Oracle

@Vamonos 

are you activating new account and got the issue, or you are existing customer trying to renew your subscription?

 

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