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@CS_Agent Porting issue

Mohman
Good Citizen / Bon Citoyen

@CS_Agent Please help

I ported from Freedom mobile but I can receive incoming calls. It goes to my voicemail.

i can make calls and have data but can’t receive calls

2 REPLIES 2

Phil_Adelphus
Mayor / Maire

@Mohman   Check your community private message inbox in a few moments, I will send you a phone number for the porting team (we aren't to put the number on these public web pages).  Call soon because there is a scheduled activation outage later on and I expect it may affect things.  

Added since @kb_mv has sent it to you there's no need for me to as well.  

kb_mv
Mayor / Maire

@Mohman Sounds like a port thats stuck. Did you leave your old sim in and reply yes to the SMS asking to authorize the port? I'll send you number to call. Can't post here. Check messages.

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