12-28-2025 12:05 PM
I am trying to switch from a physical SIM to an eSIM. I understand that you must purchase a SIM and when doing so you will have the option to make it an eSIM. However, the option for my current plan is not available to purchase. Do I have to unsubscribe from my current plan to repurchase it as an eSIM or are there other ways to switch from a SIM to an eSIM. Thanks
Solved! Go to Solution.
12-28-2025 12:50 PM
Perfect! Thank you for your support, happy Hollidays!
12-28-2025 12:11 PM - edited 12-28-2025 12:11 PM
@Nathqn If your existing customer then you can just log onto the app on your phone that you want the eSIM for and tap change sim and then can choose eSIM . But if your activating for first time you will have option for eSIM or physical sim