02-17-2024 05:52 PM - last edited on 02-17-2024 06:31 PM by computergeek541
I want to transfer my eSIM to a physical card.
What can I do? I've been trying to contact customer service for hours and nothing.
02-17-2024 08:12 PM
You can pickup a SIM from Amazon for $4.99 compared with PM for $10 which may take up to 3 weeks to arrive.
Change the eSIM to SIM in your account under the Profile section.
02-17-2024 06:53 PM
You don't need to contact customer service agent to change SIM cards. You will need to do it yourself via your self service account.
Here is additional information:
https://www.publicmobile.ca/en/ab/get-help/articles/change-sim-number
02-17-2024 05:54 PM - edited 02-17-2024 05:55 PM
You have to purchase physical SIM and then to transfer number through My Account at PM site.
Go to Profile where you can:
- Change phone number
- Change SIM number
- Transfer Phone Number