05-14-2022 05:41 PM - last edited on 05-15-2022 02:08 AM by computergeek541
Is there such a thing as a booster to improve signal strength?
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06-04-2023 04:26 AM - edited 06-04-2023 05:06 AM
You can access your signal strength a different way on an iPhone compared to Android I just have to remember what thread it's in... ? Or search it....
Edit:
See my post in your thread regarding your tower locations.
https://productioncommunity.publicmobile.ca/t5/Get-Support/Fringe-area-reception/td-p/992941#M690766
06-03-2023 04:31 PM
That's strange, are you sure you have the correct APN settings. Go to Settings>Network>Advanced> Access Point Name. Make sure it says Public Mobile and not Telus.
If you need to reset it you can find the values in the forum by searching for APN
06-03-2023 04:09 PM
I will have power soon, just want to make sure I can get phone to work once I do.
06-03-2023 04:07 PM
Tried to access App Store but it keeps telling me to use wifi or turn on Cellular Data. I don't have wifi and App Store doesn't want to recognize my Cellular Data, so won't come on line. I have this problem a lot with my phone, it won't access a lot of sites..
06-03-2023 03:03 PM
Download an app called "Network Cell Info" it will give you your signal strength and 4G band #. Then place a phone call , open the app and you'll see what your 3G band # is. Buy a booster that will amplify both of those bands and you are golden.
06-03-2023 02:41 PM
I looked at the coverage map and I am on the border of coverage and no coverage for 4G/3G. Im in rural N.B., but I don't have a civic address number yet, as I just bought the property. It is within 65-70 meters from 3570 Rte 620, Tay Creek, N.B., E6B1K9, which is within the coverage area I believe, as my phone shows service as I drive to that location. My property is further down the hill and the coverage map on PM website doesn't show distances or locations, so I can't really tell. It is 4G and 3G that I can't get, as that is all that it shows on the map.
I don't understand the following as I cannot find "about phone" in my settings or what the signal strength is, and don't see anything about changing to 3G only. My phone is a bit older, it is Apple 5s, 2017 I believe, and I mostly use it for phone and text, so don't use it much.
My reception is fine, except for the area I am moving to, and it works fine elsewhere. But, this is where I am going to be living within the next week or two and would like to have service there.
Check your signal strength readings in your phone. Go to Settings>>About phone>>SIM card status>>Signal strength= (?)dBm. Then change your network to 3G only and check it's reading.
06-03-2023 02:15 PM
Those are listed at Walmart Ca for $149.00, so I may get one and try it as their return policy is pretty good.
06-03-2022 12:55 PM
Yup... That's the one I should have bought. I found this one on eBay a bit cheaper and it's a Canadian seller with free shipping too.
06-03-2022 12:40 PM
06-03-2022 12:21 PM
Yes, I have one. They are available on eBay. At my cottage I had to go outside to use my phone and even then I can only get 1 bar of 4G. With the booster I get 3-4 bars inside now. I can text, email & surf indoors now no problem. Phone service is not any better though because the booster only boosts the 4G band 17 signal. I now realize I should have bought a multi-band booster which could also boost the 3G band 2 signal.
Before purchasing the booster download the Network discovery app to confirm which bands you are receiving at your house so that you get the appropriate booster.
05-14-2022 08:24 PM - edited 05-14-2022 08:25 PM
Can you give us some more info? Your location so we can check the cell tower map. Are you having an issue with both the 4G LTE and the 3G network ( used for voice calls)?
Check your signal strength readings in your phone. Go to Settings>>About phone>>SIM card status>>Signal strength= (?)dBm. Then change your network to 3G only and check it's reading.
Are the readings significantly different inside and outside your home? Or from one room to another? Or near a window and farther inside?
Has your signal strength always been an issue or just recently? Just calls or all services? When is the last time you rebooted your phone? Toggled airplane mode on/off?
This will help us determine if a signal booster will help your issue.
To contact customer support : Submit a support ticket via SIMon the chat bot Click here
Or if you cannot submit a ticket via SIMon then Click here ....for additional member supplied info.
05-14-2022 07:11 PM
They can be hit and miss, depends on your particular situation. Have you always had network/signal issues?
05-14-2022 06:23 PM
Yes there is but it will work in your environment only as it requires good power to work. Not battery powered...
05-14-2022 05:58 PM
There is such a thing @dfergus50
https://www.google.com/search?q=booster+to+improve+mobile+signal+canada
But have you tried any troubleshooting to see if you can improve your signal?
You could try, the below to see if anything helps