11-19-2023
09:17 PM
- last edited on
01-14-2024
11:23 AM
by
Dunkman
I have 2 minutes deducted from my 500 International long distance bonus minutes but I don’t recall calling anywhere outside of Canada. Is there a way of looking up when the call was made & to what number?
11-19-2023 09:27 PM
You can check up to 90 days of usage in your self service account. If it is more than 90 days when that call was made, you are unable to find out.
11-19-2023 09:19 PM
HI @Bill_Mc please check your usage log on My Account for outgoing minutes
Also, if you are on the $15 plan, then if you ever used up the minute and continue calling Canada, it will deduct the minutes form that bonus LD minutes
or even you are not on $15 plan, if you ever called US number, those bonus minutes will be used