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Black Friday deal on through the weekend

LucyStoole
Great Neighbour / Super Voisin

I've been trying to log in for over 13 hours today.  JUST GIVE UP.  The website is totally down today, as is the app.  I waited in a que of 150 for hours and was told to download the app.  That didn't work.

I was told that the $34/mo deal will extend beyond Friday.  For how long?  Through Cyber Monday I hope, but the bot didn't say.

Good luck.

10 REPLIES 10

Pvkom26
Great Citizen / Super Citoyen

Just a heads up - Koodo, Fido, and Freedom Mobile are offering $34/50gb as of this morning. Virgin Mobile and Public Mobile are expected to match the offer later in the day. 

LucyStoole
Great Neighbour / Super Voisin

I was able to get in this morning (Saturday).  Slow but i was able to change my plan to this great deal.

ottawa
Model Citizen / Citoyen Modèle

Took me about 15min to login just now (1am Saturday). Note there are at least 1 betterererer 🙂 plan as of 1am (both QC and non): $29/10GB

See https://productioncommunity.publicmobile.ca/t5/Get-Support/It-s-1AM-Saturday-and-there-are-betterer-...

Tmoney
Great Citizen / Super Citoyen

I was able to get in just now. 

Gwanzi
Great Citizen / Super Citoyen

refreshing website or clear your cache of your website and relogin, you'd better get this subscription asap!

Tmoney
Great Citizen / Super Citoyen

This mean you probably already have it selected for change on renewal. It should still be there.

deltatux
Model Citizen / Citoyen Modèle

@WhereIsMyBoot, was able to get one of my lines changed just a couple mins ago to the $34 for 40GB 5G deal, try refreshing the page & try again?

WhereIsMyBoot
Great Neighbour / Super Voisin

Finally able to login and load the Change Subscription page but looks like the $34/40G is gone. It is still up on the main page so maybe there is still a chance.

Pvkom26
Great Citizen / Super Citoyen

Somebody got a reply that strongly suggested that the deals will be available tomorrow. Given that, Cyber Monday as the final day would seem a good guess

Don’t feel bad about not being able to log in to the website. I was doing the same for the entire day - trying three different computers, smartphone browser and the mobile app. I think it’s not related to the business of the site anymore. Something crashed on their server about 10 hours ago, and they’ve been trying to fix that ever since. 


@LucyStoole wrote:

I've been trying to log in for over 13 hours today.  JUST GIVE UP.  The website is totally down today, as is the app.  I waited in a que of 150 for hours and was told to download the app.  That didn't work.

I was told that the $34/mo deal will extend beyond Friday.  For how long?  Through Cyber Monday I hope, but the bot didn't say.

Public Mobile has not given any end date for these offers. Please try again later.

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