11-23-2022 11:36 AM
Hi, I had my account set to change to the new Black Friday 40$ plan, however my renewal date was today and the plan didn't change. and Now if I try to activate today I will be charged $40.00 again.
how do I get this corrected
11-23-2022 11:41 AM - edited 11-23-2022 11:41 AM
@jennett44 hi if spinner refresh doesn't help then try a different browser in private or incognito mode sign back in to see if your account updates
11-23-2022 11:40 AM
Thanks, also read previous threads and saw it was an issue with the browser !
all good
11-23-2022 11:37 AM