08-09-2019 07:18 PM - edited 01-05-2022 06:21 AM
Hey
I'm currently paying for an extra 500mb's of data as an add on and for the life of me i can't figure out how to get it off as I can't find it anywhere on the site to remove the MoFo....
Solved! Go to Solution.
08-09-2019 07:35 PM
@fertuckw wrote:Also it was 200mb add on I believe.
The only way to remove the add-on is to consume it. Plan features *look* like add-ons in the same area. They will drop if consumed as well. But then at renewal they come back. The 200mb add-on will not come back once consumed until you choose to buy it again.
08-09-2019 07:30 PM
Also it was 200mb add on I believe.
08-09-2019 07:28 PM
Actually I stand corrected I changed plans last go around and it dropped the add on. Thanks for the reply and have a greaaaat weekend.
08-09-2019 07:20 PM
@fertuckw wrote:Hey
I'm currently paying for an extra 500mb's of data as an add on and for the life of me i can't figure out how to get it off as I can't find it anywhere on the site to remove the MoFo....
It's a part of your plan. There's no specific add-on for 500mb. What plan are you on?
08-09-2019 07:19 PM - edited 08-09-2019 07:20 PM
@fertuckwYou only pay for the add on once. It stays with you until you used up that allotment of data; which your account will draw on once you exceed your plan's monthly amount.