05-18-2024 10:31 AM
Has my plan gone up? Seeing a charge made today for an amount I’m not familiar with.
05-18-2024 10:36 AM - edited 05-18-2024 10:36 AM
@NanH1 Yes everyone is worse if this month and going forward .PM has switched everyone to points system . That’s much less lucrative. This change will ultimately cost you around $50+ more a year . You know have to earn points at much slower pace and redeem $15 off your bill when you finally earned 15 points . Those with a $40 plan price will only get to enjoy this redeem points x2 a year on average
05-18-2024 10:32 AM
PM retired the old reward system this month (May) and everyone migrated on the new Public Points system.
https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points
With this new system, you pay the full amount first (with the Available Funds on your My Account or via your credit/debit card on the system), and hence you see a higher charge now.
Then PM will give you the points to your point account after renewal within 48 hours. Once you collected 15 points, you can redeem $15 bill payment yourself to bring the next payment down. Or you can also use points to buy add-ons with a discounted price
For how to earn points with Public Points,
I have to admit Public Points rewards is not as good as the Legacy rewards system, but you are still saving money, just in a slower pace
Here is more information about the rewards system migration:
https://www.publicmobile.ca/en/bc/get-help/articles/public-points