cancel
Showing results for 
Search instead for 
Did you mean: 

Billing

NanH1
Great Neighbour / Super Voisin

Has my plan gone up? Seeing a charge made today for an amount I’m not familiar with.

2 REPLIES 2

Handy1
Mayor / Maire

@NanH1  Yes everyone is worse if this month and going forward .PM has switched everyone to points system . That’s much less lucrative. This change will ultimately cost you around $50+ more a year . You know have to earn points at much slower pace and redeem $15 off your bill when you finally earned 15 points . Those with a $40  plan price will only get to enjoy this redeem points x2 a year on average 

softech
Oracle
Oracle

@NanH1 

PM retired the old reward system this month (May) and everyone migrated on the new Public Points system. 
https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points

With this new system, you pay the full amount first (with the Available Funds on your My Account or via your credit/debit card on the system), and hence you see a higher charge now. 
Then PM will give you the points to your point account after renewal within 48 hours.  Once you collected 15 points, you can redeem $15 bill payment yourself to bring the next payment down.  Or you can also use points to buy add-ons with a discounted price

For how to earn points with Public Points,

  • you will get the same friend referral, 1 point (= $1) for every referral every month.
  • Instead of $2 autopay, you earn 5% point of your spending in points (plan renewal or add-on purchrases). 
  • Instead of loyalty rewards, you will earn 10 points on your Anniversary date every year 
  • You will still earn Give-Back rewards by participating in the Community. Everyone has a chance to earn can  1/2/5/10/15/20 points depends on the overall participation of the month 

I have to admit Public Points rewards is not as good as the Legacy rewards system, but you are still saving money, just in a slower pace 

Here is more information about the rewards system migration:
https://www.publicmobile.ca/en/bc/get-help/articles/public-points

Need Help? Let's chat.