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Billing inquiry

jqin1313
Great Neighbour / Super Voisin

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6 REPLIES 6

jqin1313
Great Neighbour / Super Voisin

I've sent a message to billing dept. Thanks for your help. 

jqin1313
Great Neighbour / Super Voisin

I did. Thanks. 

jqin1313
Great Neighbour / Super Voisin

First time post inquiry to public. Thank you for your comments. I did delete personal info. 

dabr
Mayor / Maire

@jqin1313    You should delete your personal information immediately to avoid getting targeted by scammers as you're posting on an open public forum to anyone with internet connection to view.   Click the down arrow top right of your post and select edit to modify your post.

If you've changed to a 90 day payment plan, then the full rewards will only be available after completing the first 90 days cycle as far as I'm aware, however, you should be have received any rewards due for the past 30 day payment cycle.

Chalupa_Batman
Mayor / Maire

Seriously @jqin1313 ? This is a public forum. You need to delete all that private info now!! 

SourDude1234
Model Citizen / Citoyen Modèle

Hello @jqin1313 

First, check your payment history for any add-ons, etc. If there are none, please contact an agent using the following link. We are also customers so it is best not to share personal information unless you are talking to an agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Monitor the envelope icon on the top right to get the notifcation.

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