Here's the update: new issue affected renewals on October 23 and 24 2019.
There is no need to contact Public Mobile.
PM is already aware. The rewards you earned are forthcoming.
Thank you for the info! I did check my payment history and that’s what is appears to be. In previous months in my payment history it shows the $2 for auto pay! Thank you!! 😊
Does your account show $2 in Available Funds? Just wondering in case the system "forgot" to apply the reward before taking the payment, but then put it back as a credit in Available funds.
Check your payment history page. I have a feeling that your autopay for this renewal did not go through. Quite a few complaints from this morning.
$40- $2 = $38 x 13% tax is $42.94
$40 x 13% tax is $45.20
You probably need to contact moderator to get your $2 autopay. Click on quesiton mark on right lower corner of website to start ticketing process to get moderator help.