cancel
Showing results for 
Search instead for 
Did you mean: 

Bell number transferred to wrong device

JoePattern
Great Neighbour / Super Voisin

When my phone didn’t activate, i checked my ipad and discovered that it had been activated instead.  Submitted a ticket but I have no phone until this is resolved.

3 REPLIES 3

JoePattern
Great Neighbour / Super Voisin

No.  But I was using the Public app with both my phone and iPad, which may have confused them.

umnikke8
Town Hero / Héro de la Ville

Your account is tied to a SIM card. Did you put a Public SIM in your iPad, either physical or eSIM?

Chalupa_Batman
Mayor / Maire

@JoePattern wrote:

When my phone didn’t activate, i checked my ipad and discovered that it had been activated instead.  Submitted a ticket but I have no phone until this is resolved.


I am pretty confident you can't activate an iPad here as they don't offer it. If you've already submitted a ticket, just wait for them to reach out to you. Check here often.

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Need Help? Let's chat.