08-17-2018 06:43 PM - edited 01-05-2022 05:25 AM
I've 2 SIM cards from public mobile and I've registred for autopay for both SIMs with same credit card. When I checked my credit card staement I can see I am being charged three times a month. I've been charged extra from last three months. @CS_Agent Can you please help me with this?
08-17-2018 09:04 PM
@satyamag I'm not saying you're wrong, it's just that almost always when people think there are geting an extra charge, there is something else that ends up being the cause. For example, did you maybe do an immediate plan change on one of the lines?
Like @JL9 said, can you please black out personal details from a screen capture of your credit card statement (just the parts with the Public Mobile charges is fine) and post it here?
08-17-2018 08:44 PM
Do you have screenshots with personal info blacked out?
08-17-2018 07:31 PM
Are the amounts all on the same day for the same amount?
What does the transaction history show?