Balance refund after Port out

[darrendlima]

I ported out to Bell and I want my balance refunded

[softech]

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@darrendlima wrote:

I am not asking a refund for unused days. I added money in advance for my next recharge due in a few days. Since I ported out the card wont get recharged as the account is close. I need that money back not any unused days remaining

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@darrendlima PM does not provide refund in such situation, too

You can try to message them and ask again, but I am pretty sure they won't

To message them directly here:

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there

[darrendlima]

I am not asking a refund for unused days. I added money in advance for my next recharge due in a few days. Since I ported out the card wont get recharged as the account is close. I need that money back not any unused days remaining.

[YVR]

@darrendlima 

On post paid phone plans, you would get a credit. All of public plans are PREPaid and there is no such refund for partial unused amounts.  

[softech]

@darrendlima Sorry, there is no refund in such situation.  PM Service is prepaid, once it is ported out, the account is closed and no refund for the unused days

[Outdoorsman]

@darrendlima Hi you are/were on a prepaid plan here there are no pro rated refunds for services you paid for and did not use.

[Alexandf]

@darrendlima 

there no refund,

but if you bill taken now when you port out maybe they can do it but you need to ask them

PM support private message CS_Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

(envelope icon on the top right) CS_Agent will reply you there.