@Thelyran
You are a member of the public mobile community as you have posted and created this thread. This is your community account. Welcome to the community!
You have created a "store" account for ordering phones and sim cards.
When you receive your phone and sim card you will need to activate the sim card and you will become a public mobile customer. This will create your self serve account.
Edit: When you create your self serve account it will also create your points rewards account. This takes a few days to complete set up then you can log in with the same login credentials (email and password) as your self serve account.
Before you activate spend some time here on the community and learn about how public mobile works. How to have a trouble free activation, manage your account and service. Find out about promotions, promo codes, plans and referral codes. Currently there is a bonus referral credit of $25 ($5×5 months) that ends June 6th. Be sure to activate before that date.
After spending some time here if you don't already have a friend or family member who can share their referral code with you then you can choose a community member with whom you have struck up a friendship or has helped you and you can private message them and ask for their referral code. They will be happy to oblige.
Note: Unsoliscited referral codes sent to you are against the terms of service and should not be used but rather reported.
To contact customer support : Submit a support ticket via SIMon the chat bot Click here
Or if you cannot submit a ticket via SIMon then Click here ....for additional member supplied info.
