06-08-2025 06:19 PM
In the last few weeks both my husband and myself have been having issues with our cell reception in our area ( New Brunswick). When we are on calls we keep losing reception…this is new as before we had no problem. We have not change our iPhones and they are updated to latest software. We are on a 4G plan. Any suggestion for improvements? Thanks!
06-08-2025 06:46 PM
in the iPhone settings, click on Cellular > Cellular Data Options (Roaming On)> Voice & Data...make sure is set to LTE.
06-08-2025 06:37 PM
@Louiseri wrote:In the last few weeks both my husband and myself have been having issues with our cell reception in our area ( New Brunswick). When we are on calls we keep losing reception…this is new as before we had no problem. We have not change our iPhones and they are updated to latest software. We are on a 4G plan. Any suggestion for improvements? Thanks!
Hey @Louiseri
To start, check outages in your area. https://www.telus.com/en/on/outages
My suggestion is to go into Settings, Network Settings, and reset them and reboot the phone. This is to start.