04-16-2022 07:38 PM
I currently have some add on features received as a bonus. I will be travelling to the US for a weeks time. With my current existing plan with no further add ons / activation of a roaming pack, could I use my available add ons while I am in the US?
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04-17-2022 04:23 PM - edited 04-17-2022 04:23 PM
While in the USA, you can still technically receive text messages without any add-on, but to do anything else you'll need one of the 10-day "roaming" add-ons, as others have mentioned. The holiday bonus add-ons are unfortunately only usable while you are in Canada.
Keep in mind that the 10-day countdown for the roaming add-on starts as soon as you purchase it down to the hour you purchased it on the last day, so if you are in the states for a week, don't purchase it more than 3 days before you go or it will expire before you return.
04-17-2022 02:24 PM
The only add-ons which will work in USA are the 10-day US Roaming add-ons. They become active immediately when added to account, they expire after 10 days whether you use them or not. They cannot be delayed, paused, or suspended.
All other Public Mobile add-ons are in-Canada only.
04-17-2022 09:47 AM
@soumya410 wrote:I currently have some add on features received as a bonus.
PM never gave US roaming add-ons as (Holiday) bonus. All gifts are for use from Canada.
For US you would unfortunately need one of US add-ons.
04-16-2022 08:44 PM
Unfortunately not - they will not work on the US you will need one of the 10 day US add ons, how long are you going to be over there?
04-16-2022 07:53 PM - edited 04-16-2022 07:55 PM
The bonus add-ons talk & text can only be used if you are in Canada using Telus network.
When you are in the US, you will need purchase Roaming add-ons for talk & text using T-mobile or AT&T networks.
04-16-2022 07:43 PM
You need roaming add-ons to use Public in the US. You can receive texts without though.