Autopay didn't work, now you won't process my card

[DRNewton]

I have autopay. For whatever reason, my Feb 11 autopay was rejected. I have now updated my card details (it didn't change, but I did so out of an abundance of caution), but now your system won't process the payment.

[Acekiller]

instead of waiting, maybe it is quicker to get a prepay voucher from Canadian tire or whever first.

[ShawnC13]

@DRNewton,

To send a private message to a moderator click this link.

In your message please include:

• PM Phone Number
• 4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)
• account number 
• date of birth
• complete address listed on account with postal code
• email address on account
• most commonly called numbers
• alternate number listed on the account
• last payment date and amount
• last 4 digits of the credit card
• Detailed explanation

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[KMG]

Contact the Moderator Team and they should be able to help you out.

[DRNewton]

My phone is no longer working / cannot make or receive calls. This is some legit horsecrap.

[Anonymous]

@DRNewton, Is you phone still working, or has it been cut-off?

If your account was suspended for whatever reason, you need to get in touch with the moderators team (via private message), so that they can get your payment through, and your account back up.

Click here to send them a private message.
You can find information regarding the moderators team by following this link.