Automatic top up

[Makela]

I was charged for something called “automatic top up” but I’m so confused what that is because I never made that purchase 

[hairbag1]

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@Makela wrote:

Ok thank you guys so much I understand now

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It's handy to just leave it Subscribed... then you don't have to remember to pay every 30 days. It just happens without worrying about it.

[Makela]

Ok thank you guys so much I understand now

[hairbag1]

@Makela 

using the app, log in to your account > Subscription...click on Manage Subscription...then click on Subscription Renewal...then UNSUBSCRIBE......BUT , you'll have to pay manually for next renewal.

[softech]

@Makela just login My Account, Subscription page and click Manage Subscriptions and you can disable the "Subscribed" button there 

[Makela]

Sorry but do you know where to go to disable it 

[hairbag1 · Accepted solution]

@Makela 

when you activated your new Public Mobile account, you provided a credit/debit card and it was set to Subscribed (Autopay for regular plan renewal)...you can disable if you want but you'll have to manually pay at renewal time.

sp