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Automatic saving rewards on my account

YassaraM
Great Neighbour / Super Voisin

Hey everybody! Why am I no longer automatically getting discounts on my account for loyalty etc.?

5 REPLIES 5

hairbag1
Mayor / Maire

@YassaraM 

here's a link to some reading that may help you understand how it works now....

https://www.publicmobile.ca/en/bc/get-help/articles/public-points

slusagm
Town Hero / Héro de la Ville

no one gets it anymore.  PM moves everyone to the new Public Points. You need to pay full amount first and earn points to redeem for bill credit 

hTideGnow
Mayor / Maire

HI @YassaraM 

you were wondering where the autopay/loyalty discount/friend rewards gone?   PM has ended that old system and moved everyone to the new Public Points!!

So, now you have to pay full price first and PM will give you back points after.  Instead of loyalty rewards monthly, you get 10 points per year on your anniversary date with Public Mobile.  Instead of $2 autopay discount, you get 5% of your plan in points.  

And the points are useful to reduce the bill. After you got 15+ points, you will go to rewards site to redeem 15 points for $15 bill credit

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