12-21-2018 03:47 PM - edited 01-05-2022 02:52 AM
Hello guys! I just want to ask should I remove autopay just for this month cause I have a free month when I registered. And If I remove autopay, will the $2 reward will still remain? TIA
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12-22-2018 04:51 PM - edited 12-22-2018 04:52 PM
I was not aware of losing the reward instantly, thanks.
12-21-2018 07:59 PM - edited 12-21-2018 08:02 PM
When you renew it always follows same precedence
1- Any community rewards
2- Any existing account balance
3- Any preauthorized payment cards
So your card is only charged if you have no other funds available
Many people will even buy prepay vouchers (#2 above) to make sure credit card is not charged
IF you remove credit card the $2 autopay credit will instantly dissapear from your account
So do not do this if you wish to cash that credit out
That is not correct
The reward will be removed before your renewal date
Same opposite way as well
If you are not registered for autopay, and add credit card, the credit for autopay will instantly populate
12-21-2018 06:24 PM
@Anonymous wrote:If the credit you received is enough to cover your plan and that it is still in your Available Funds then the renewal will draw from there first.
No need to remove it. You have your initial $2 reward. Then at renewal you would get another $2.
Renewals always take from Available Funds first and then go to autopay for the rest.
So say your plan is $40 and you didn't purchase any add-ons. You will be seeing $42 in your Available Funds now. Come renewal time, it'll add the other $2 to get you $44. Then it'll renew the $40 leaving you with $4 in your Available Funds that'll be usable for the renewal after that.
Then that renewal will add the $2 for $6 and go to autopay for $34.
I will add just for info that if you do remove autopay for any reason you will keep any rewards that you have at that time but will not receive the autopay reward when your plan renews without autopay enabled.
If either response to your particular request leads to the resolution of your issue , please help other community members by marking that post as the solution. Thank You
12-21-2018 03:54 PM - edited 12-21-2018 04:02 PM
If the credit you received is enough to cover your plan and that it is still in your Available Funds then the renewal will draw from there first.
No need to remove it. You have your initial $2 reward. Then at renewal you would get another $2.
Renewals always take from Available Funds first and then go to autopay for the rest.
So say your plan is $40 and you didn't purchase any add-ons. You will be seeing $42 in your Available Funds now. Come renewal time, it'll add the other $2 to get you $44. Then it'll renew the $40 leaving you with $4 in your Available Funds that'll be usable for the renewal after that.
Then that renewal will add the $2 for $6 and go to autopay for $34.