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Authentification

tp0436
Good Citizen / Bon Citoyen

Every time I lock in my account, I see a sign turn and turn very long before I get the question that I want SMS or email. That's really a waste of time. Could you shorten the waiting time ? Sometime I have to give up waiting.

Thank you.

tp0436

 

 

 

 

edited by computergeek541: miscategroized as Community

6 REPLIES 6


@Yummy wrote:

hypnotic circles flashing.


@Yummy Right!?

 

esjliv_1-1660179678684.png

 

esjliv_0-1660179619626.png

 

BKNS27
Mayor / Maire

@tp0436 

It sounds like your wifi has a weak connection.

It is faster having the 2FA code text sent to your phone.

Yummy
Mayor / Maire

Even logging in takes some time with those hypnotic circles flashing.

You can turn off 2FA if you have strong password.

Timer
Mayor / Maire

@tp0436 

use browser from computer,and clear cache and cookies and use one page inPrivate mode,

To Login Page

and go to Profile and Disabled for Two-factor authentication at login.

 

you will get verification code by email or SMS... if your account not active you can't getting SMS, then you will get by Email.
and inserting the 6 digit number and not press anything
just wait a 5 second automatically be login,,

softech
Oracle
Oracle

@tp0436   You can disabled the 2FA authentication if you like, but of course, not as safe

 

next time, try to use a different browser and see if it works faster.  I wonder if it is cache or browser issue.  

RossN
Mayor / Maire

@tp0436 hi there have been a lot of issues since the upgrades , they are working on the issues, they are slowly getting fixed 🙄

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