App stuck in activation

[Adam1975]

It's not a new activation. My line is active and working fine. The app or website during logging in takes me to activation screen and I  can't pass that. Tried clearing app cache, reinstalling the app and back to square one. Activation loop. I was hoping to change my plan but I'm unable to do so. Been with PM almost a year.

Please help.

[Handy1]

@Adam1975  no worries support can help 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[hTideGnow]

hi @Adam1975 

the error just means the login and the My Account are not sync

but support agent can help.  You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage