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Apdate my auto payment

raxap10
Great Neighbour / Super Voisin
 
3 REPLIES 3

HALIMACS
Mayor / Maire

When updating credit card info, @raxap10  (presuming you haven't already been successful in doing so), make sure to do the following to avoid the common errors and glitches that sometimes occur with this fussy process:

 

  1. Clear your browser's cache & cookies
  2. Use incognito mode
  3. Select "Manage My Card"
  4. Select "replace card"
  5. Type your address exactly as from your billing statement
  6.  Don't use a space in the postal code
  7.  Use ALL CAPS if necessary
  8.  Type everything, not letting autofill complete any fields

esjliv
Mayor / Maire

@raxap10 you do that yourself on your Self Serve account: https://selfserve.publicmobile.ca/

 

See, bottom left corner:

esjliv_0-1617792002121.png

hairbag1
Mayor / Maire

@raxap10....

log in to your account / Payment...then scroll down to Manage my card or Manage Autopay.

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