Anyone having data issues?

[McSlickster27]

I switched to pm last week but have been having a ton of data issues. Tried resetting the network and new APN settings already.

Basically the data will work fine and then if I leave my phone and come back to it after like 15 to 20 mins, it will still have full signal but I won't have any connection. Only way to fix it is to airplane mode on/off.

I submitted a ticket already but they told me nothing was wrong/device compatibility but I have an North American S23 Ultra.

[hTideGnow]

hi @McSlickster27 

did you try your sim in another phone?

iphone? android?

[OlivierR]

I have a S23+ I kinda have the same issue customer support and they said they refreshed my network, they also sudgested to change the network selection to only telus instead of automaticly I still have to turn on and off airplane mode to force my phone to reconnect to the network sometimes but its been better with the network reset