11-15-2016 01:48 PM - edited 01-04-2022 06:21 PM
Trying to active for a friend of mine a PM account and i get stuck at "Alternate Phone Number"
What's does it mean ? The phone number which he port or any random numbers ?
And also Authorization Name : ? The owner name or what's the point ?
Solved! Go to Solution.
11-15-2016 03:03 PM
@sabbie that works too! I think they should remove that field since it's not necessary. I don't think anyone has ever got a call at their alternate number!
11-15-2016 03:02 PM
@sabbie so it let you proceed further ?
11-15-2016 02:57 PM
I just left mine blank.
11-15-2016 02:52 PM
@daredogg ahahaha :)))
11-15-2016 02:18 PM
No problem @Ionut or should I say Borat?! haha 😉
11-15-2016 01:54 PM
Oh i get it. Could be my phone number in case the port failed.
Thanks a lot @daredogg
11-15-2016 01:51 PM - edited 11-15-2016 01:52 PM
Alternate phone number can be any number you can be reached at (supposedly if there's a problem with your port). It's not associated with your previous account.
Authorized name needs to be exactly as it is with the previous carrier. Check the last invoice to double check if there's any middle initials, etc. If it doesn't match up it could cause your port to fail.