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05-05-2024 02:58 PM
All my rewards disappeared from the account after switching plans from 1GB for $24 to 20 GB for $25 with 90 day subscription
Referral bonus, auto pay bonus, anniversary bonus
Could you please advise?
Solved! Go to Solution.
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05-05-2024 07:34 PM
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05-05-2024 04:45 PM
@IoanaMerisanu1 nothing to do with your plan change. This is for all of us that was on the Legacy Rewards.
Now you pay your full plan price each month without discount.
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05-05-2024 03:47 PM
Hey @IoanaMerisanu1
Everyone has been forced to this new Public Points system. It takes apparently up to 5 days for it to show up correctly on your profile. Hold tight as it should be fixed by then. FYI, your Legacy Rewards are gone for good. You can thank Public Mobile for that.
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05-05-2024 02:59 PM
You need to read this announcement: