05-14-2024 07:58 AM - last edited on 05-14-2024 07:59 AM by computergeek541
I have an alcatel linkzone 2 hotspot from boost mobile and it turns on I get full signal bars and the wifi light comes on but when I go to find the network on one of my devices I can't find it but the wifi light is on
05-14-2024 09:34 AM - edited 05-14-2024 09:34 AM
@Ineed2gitjava - In the Wi-Fi settings of your device you are trying to connect to, click "Other" or something like "Cannot find the network name" or "Enter Manually" enter the Network Name, set security as WPA2 and enter the password (The network name & password should be on the bottom of the Linkzone 2)
Maybe do a reset of the device? People say holding the power button for 5 seconds resets it if it was used.
05-14-2024 09:27 AM
sorry @Ineed2gitjava
this is a device issue, you have to seek support from the buyer or alcatel
05-14-2024 09:25 AM
Wdym going into the other
05-14-2024 09:24 AM
How do I get to the apn settings if I can't connect to its network
05-14-2024 08:45 AM
login to the linkzone 2 interface and try to update APN
Compare the APN settings below, try to update it and save:
APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
or default,mms,agps,supl,fota,hipri
(might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
or Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D
05-14-2024 08:42 AM
@Ineed2gitjava - I see that some people are experiencing the same issue across multiple providers, you may want to see if the network is hidden by going into the other and copying and pasting the password from the bottom. The security is WPA 2 Personal.
If it doesn't work please contact Alcatel:
https://www.alcatelmobile.com/contact-us/
Because Public Mobile supports hotspot it should work.