Agent

[Lhaha]

Hello, who could please pass me the PM agent  direct email please? 
thanks 🙏 

[Andy85]

Hi @Lhaha,

We are not PM agents, but is there anything that we could help out with?

[eddieO · Accepted solution]

@Lhaha  You can reach an agent by opening a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)

Or, if you are having trouble with the Chatbot try sending a private message to: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)

Did you want to try the community hear to help you troubleshoot your issue?

[slusagm]

sorry, no email, but you can message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

but the better way, and faster response time from PM is to use Chatbot ticket.  open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen