Agent

[Abdulkadri]

My connection mot working for 2 weeks can’t call out or receive calls 

[BKNS27]

@Abdulkadri 

What phone do you have? It could be related to the decommissioning of the 850MHz 3G frequency. Enter your IMEI at the bottom of the link to see if it is compatible.

https://www.publicmobile.ca/en/on/get-help/articles/volte?_gl=1*1qks5fo*_gcl_aw*R0NMLjE3MzA4MTg5ODgu... 

[Chalupa_Batman]

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@Abdulkadri wrote:

My connection mot working for 2 weeks can’t call out or receive calls 

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Try dialing 611 and see if your account is active. Have you paid your bill?

Public Mobile is a self serve service. Try logging into your account and check out the payment section.