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Aftermath of Public Mobile latest upgrades

Dwayne123
Great Neighbour / Super Voisin

Not sure when upgrade happened but I have not received any calls or text message since Sunday  midnight. All the trouble  shooting hour after hour. My phone software is up to date and all the other thing like the APN and all the other stuff it asked me to check. I have had  my service for 2 years. I am almost ready to cancel my service. Any idea when Public will have things fixed.

3 REPLIES 3

Dunkman
Oracle
Oracle

@Dwayne123 

Maybe try a network reset of the phone. Note this will erase any saved wifi passwords. 

A few complaints over the weekend about similar problem. 

Hollister
Deputy Mayor / Adjoint au Maire

@Dwayne123 

Have you tried setting your preferred network to 3G to see if incoming calls work?

hairbag1
Mayor / Maire

@Dwayne123 

have you tried your PM sim in a different unlocked cellphone to see if things work ?

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