After porting to PM from Bell I can only call/receive certain numbers.

[blmelanson]

I created PM account and ported number from Bell but I only got the text from Bell to confirm the port after I setup PM account and now my phone only shows PM signal but I can only get and call certain numbers.

[CSA_PM · Accepted solution]

Hello @ blmelanson,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[computergeek541]

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@blmelanson wrote:

Is there a number to check if the port was successful.

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You'll need to open a ticket to contact a Public Mobile customer support agent using the chatbot.

[blmelanson]

Is there a number to check if the port was successful.

[blmelanson]

My data also doesn't work.

[blmelanson]

I did all this last night so sufficient time has passed that I shouldn't have these issues if everything went smoothly.

[computergeek541]

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@blmelanson wrote:

I created PM account and ported number from Bell but I only got the text from Bell to confirm the port after I setup PM account and now my phone only shows PM signal but I can only get and call certain numbers.

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Ideally, what's supposed to happen is everything working properly the very second that your Bell Mobility service stopped working.  Porting a wireless number to another wireless provder usually finishes within a few hours.  While what you're experiencing isn't supposed to happen, there are sometimes issues such as this or callers hearing out of service messages or busy signals for a short period of time.  I've had that happen (a constant busy signal) porting a number that was supposedly complete, and it fixed itself by just waiting about 30 minutes.

[blmelanson]

Still can only call certain numbers.  Not all are working.

[hairbag1]

@blmelanson 

try a network re-set to see if that helps.