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After login into account

Lisa567
Great Neighbour / Super Voisin

 Whenever I try and login it keeps demanding "Let's complete your activation." No other options to get to my existing subscription , only option is going to chatbot or community. 

2 REPLIES 2

funpig1
Town Hero / Héro de la Ville

You can bypass the chatbot if you cannot get response from and agent by messaging them directly. Good luvk.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow
Mayor / Maire

hi @Lisa567 

some how the system does not recognize your email address with your My Account, PM support agent can fix it

 you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

  

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