Address not recognized in system - can’t override

[ManuelRamirez]

My address is not recognized in the system and therefore can’t make payment. 

[hTideGnow]

hi @CSA_PM 

isnt' that PM already removed the address on the Profile page/Manage EverSafe page and address no longer is needed for payment ?  As I am aware, only postal code is needed when updating credit card

[CSA_PM]

Hello @ ManuelRamirez,

An agent has already responded to the ticket you opened yesterday and is currently waiting for your reply in order to assist you further.

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[Handy1]

@ManuelRamirez  You should be able to choose a street close by you so long as it the same postal code is the most important thing . If your existing customer and this is not a new activation you can also buy payment voucher from shoppers drug mart and load the funds *611 from your phone to make payment and resume services right away