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Adding a Visa Debit Card for payment or auto payment the drop down menu missing my year.

Jas0n
Good Citizen / Bon Citoyen

Hi,

 

I want to make a payment, or add for autopay my visa debit.  (Which i've used before to pay i'm sure.)

 

When punching in my name and card number and that info the field for the expiry date is a drop down menu.  You can't type over it, you have to select from the choices in the menu.  And my year... 2025 is not listed among the options ... i tried the closest one 2024 but it would not process. 

 

Can anyone explain or tell me what i'm doing wrong?

 

Many Thanks,

Jason.

My card is 2025 which is not listed here.My card is 2025 which is not listed here.

3 REPLIES 3

Jas0n
Good Citizen / Bon Citoyen

Thanks for the info.  I'll msg them right away.  Cheers.

RossN
Mayor / Maire

@Jas0n in the meantime if you have another card maybe use that or buy a voucher for payment

RossN
Mayor / Maire

@Jas0n  hi yes they are having issues with that you need to contact a moderator to get them to do it for you click here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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